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Mozaik Foundation, located at Splitska 14, 71000 Sarajevo (“Mozaik,” “we,” “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information relating to our users (“you,” “your”) when you use our website (“Site”).

Information Collection

We collect information that you voluntarily provide to us, including, but not limited to, your name, surname, account number, and the amount of donation when using the “Donate” option on our Site.

Use of Information

We use your information to process your donations, provide you with information about our projects and initiatives, and improve our Site and services.

Sharing of Information

We share your information only with third parties that assist us in processing donations and providing services, strictly adhering to your privacy and the security of your data.


We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

The confidentiality of your data is protected and secured using SSL encryption. Online payment pages are secured using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data encryption process to prevent unauthorized access during their transmission. This enables the secure transfer of information and prevents unauthorized access to data during communication between the user’s computer and the E-Pay service, and vice versa. The E-Pay service and financial institutions exchange data using a virtual private network (VPN), which is protected from unauthorized access. The E-Pay Gateway is certified according to the PCI DSS Level 1 security standard prescribed by Visa and MasterCard rules.

Your Rights

You have the right to access, correct, delete, or limit the processing of your personal data that we have collected. For more information or requests, please contact us at: Splitska 14, 71000 Sarajevo.

Policy Changes

 We reserve the right to periodically update this Privacy Policy. We will notify you of any changes by posting the updated Policy on our Site.


 For any questions or concerns regarding our Privacy Policy, please contact us at:

Terms of Use

Acceptance of Terms

By using our website, you agree to these Terms of Use. If you do not agree with the Terms, please do not use our Site.

Site Content

The content on our Site, including, but not limited to, information about the foundation and our activities, is the property of Mozaik Foundation and is protected by copyright laws.

Use of the Site

You may only use the Site for lawful purposes and in a way that does not infringe on the rights of other users or third parties.


When making a donation through our Site, you will be asked to provide certain personal information. All transactions will be processed in accordance with our Privacy Policy.

Donations will be processed via Monri Payments. Monri Payments d.o.o. commits to maintaining the privacy of all user service data. We collect only the data necessary for providing quality services and use them exclusively for the purpose of authorizing credit cards. We commit not to share received personal data with third parties, nor use them for sending advertising messages or for any marketing actions without the user’s consent. User data are strictly kept and are only available to employees who need this data to perform their duties. All employees and business partners are responsible for respecting privacy protection principles.

Limitation of Liability

Mozaik Foundation assumes no responsibility for any direct or indirect damages resulting from the use of our Site.

Changes to Terms

Mozaik Foundation reserves the right to modify these Terms of Use periodically. Your continued use of the Site following any changes constitutes your acceptance of the modified Terms.


For any questions or concerns regarding our Terms of Use, please contact us at:

Effective Date

These Terms of Use and Privacy Policy are effective as of 1.1.2024.